USMC Tactical Assault Panel (TAP) MTV/SPC/IMTV/PC/FBSE **IBILEY MFG** Coyote/LN

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Thank you for viewing our listing! We have attempted to thoroughly and accurately describe this item, but if you have any questions please do not hesitate to ask.

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USA Military Store

*****WE APPRECIATE YOU TAKING A LOOK OUR STORE*****


GOD BLESS AMERICA


Frequently Asked Questions 

We want to make your eBay buying experience as seamless as possible!  The following are our most frequently asked questions  and details about how we do business on eBay.

Most importantly, if you have a problem with your order please contact us FIRST without involving eBay by going to your purchases page and using the contact seller link.  Most problems are easily resolved with no cost to the buyer without involving eBay. Threatening or leaving negative feedback is NOT a good way to get your problem taken care of!  Again, please contact us FIRST with any issues you may have with your order! 

Feedback

We leave feedback for all our customers; please leave us positive feedback as well for your experience, we do whatever it takes to ensure that all our customers are satisfied. If we make a mistake, we will make it right!

Payment

• We accept PayPal payments from US accounts and the New Managed Payment System to include Apple Pay on mobile, Google Pay on mobile, app, and desktop, alongside credit and debit cards, PayPal, and gift cards

• Payment is expected within 2 days of your order, otherwise an Unpaid Item Case will be opened.

• We are unable to change shipping addresses on any orders after payment has been sent.

• We are unable to cancel or make changes to any orders after payment has been sent. 

• We are unable to add more items to any orders that have already been paid.

• We are unable to substitute different sizes or colors.  All available sizes and colors can be found by going to our eBay store. 

Do You Combine Shipping?

• Yes, we gladly combine shipping at a combined / reduced rate where possible. Please be advised, however, that the shipping calculator here in Ebay is very reliable in its calculations 

• VERY IMPORTANT:  If you wish to qualify for a combined/reduced rate (where possible) do not pay for your items individually.

• We cannot add more items to any orders or transactions that have already been paid.

• From time to time eBay's shipping calculator does not calculate the combined shipping rate correctly.   VERY IMPORTANT:  Please contact us BEFORE you pay to give us a chance to revise your invoice. 

• We do NOT issue partial refunds for shipping fees already paid.

Do You Have Other Sizes?

Do You Have Other Colors?
Do You Have More of These?

• All available sizes, colors and inventory we have in stock are available to purchase by going to our eBay store.

• If there is not a size you can visit our eBay store to check for availability of other sizes and colors.

• We are unable to substitute different sizes or colors.  All available sizes and colors can be found by going to our eBay store.

• We receive new shipments approximately every four weeks and we update our eBay store with new arrivals as acquired.

• We are at the mercy of the U.S. Government as to what they release and, unfortunately, we cannot simply pick up the phone and place an order for specific sizes, colors or items when we sell out. 

• Due to the large volume of orders we receive we are unable to contact customers when new stock arrives.

• Please feel free to add us to your favorite sellers and keep checking back with us. 

We Ship to APO/FPO Addresses

• Please use the eBay shipping calculator for S&H rates.

• We ship orders Monday through Friday (and most Saturdays 'til 11), 8 a.m. to 2 p.m. EST.

• We do not ship on U.S. federal holidays. If you order on a Saturday afternoon or Sunday, your order will ship the following Monday. 

• We strive to ship all orders within 2 BUSINESS days after receiving cleared payment. 

• A tracking number will be added to your eBay purchase/history/order details page as soon as a shipping label is generated.

• Please be aware that occasionally the tracking status will appear as though the package has not left our warehouse.  Don't panic!  This happens when the postal service does not scan the shipping label into their system when the package arrives at the first distribution point.  If you check back in 24 to 48 hours most likely the tracking status will update showing the package has been scanned as it gets closer to its destination.

• We proudly ship to APO/FPO addresses.

• PLEASE BE SURE TO CHECK ADDRESS PRIOR TO PURCHASE AS IT IS MUCH EASIER TO ENSURE PURCHASE GOES TO CORRECT ADDRESS. WE ARE NOT RESPONSIBLE FOR CORRECT ADDRESS, THAT IS YOUR RESPONSIBILITY! MOVED? BE SURE IT IS CORRECTED ON YOUR EBAY ACCOUNT!! IF YOU NOTICE ADDRESS IS INCORRECT AFTER PURCHASE CONTACT US RIGHT AWAY, WE WILL MAKE EVERY EFFORT TO SHIP TO YOUR ADDRESS IF NOTIFIED IN TIME. OTHERWISE YOU ARE RESPONSIBLE TO MAKE UP ANY ADDITIONAL SHIPPING COSTS TO BE INCURRED

• We are unable to cancel or make changes to any orders after ORDER HAS SHIPPED.

Where is My Stuff?

• Delivery dates and shipping/transit times shown on the listing are estimates!

• Please  be aware that as soon as we hand your package off to the shipping carrier it is out of our control and delays could happen for any reason on their end.

• Please also be aware that occasionally the tracking status will appear as though the package has not left our warehouse.  Don't panic!  This happens when the postal service does not scan the shipping label into their system when the package arrives at the first distribution point.  If you check back in 24 to 48 hours most likely the tracking status will update showing the package has been scanned as it gets closer to its destination.
  

Do You Accept Returns?

• We accept returns on most items, see this listing for acceptance or not

• The buyer pays return shipping cost unless otherwise agreed upon
  

• Items must be returned in the same condition as they were shipped with all accessories and packaging

• Refunds will be issued only after we receive the returned item and it is examined 

• Original shipping & handling costs are non-refundable unless otherwise agreed upon

  We reserve the right to charge a restocking fee in what may be deemed buyers remorse or other similar reasoning

Help!
I Received the Wrong Size, Color or Item
And Other Issues With Your Order

• Most issues can be easily resolved without starting an eBay return or opening a "Not as Described" case.

• Please do NOT start a return!

• Please do NOT start a "Not As Described" case!

• Using either of those eBay methods gives both you and us LIMITED options for resolution.

• Please contact us first without involving eBay!
  

• Go to your eBay purchases page and use the "Contact Seller" link

• VERY IMPORTANT:  Select the FIRST option.
  

• If we mistakenly (yep, it occasionally happens!) send you the wrong color, size or item please contact us about your issue first!  

• From time to time we inadvertently overlook rips or tears when inspecting an item and if this happens, again, please contact us first.

• We will do our utmost to resolve your issue at no cost to you without the hassle of involving eBay. 

• Threatening and/or leaving negative feedback is NOT a good way to get your problem taken care of!  

• Again, please contact us FIRST with any issues you may have with your order! 

Contact Us

• Our business hours are Monday through Friday 9 a.m. to 5 p.m. EST.

• We are closed on the weekends.

• We strive to answer all inquiries within 24 hours and most of the time we are able to get them answered within a couple of hours.

• We answer inquiries in the order they are received and your patience is appreciated. 

Buying Used or Surplus Items

• When it comes to buying used items such as genuine U.S. military surplus please be aware that no two items are going to be alike. We do our best to inspect every item and 
  put it into a quality grade with items in similar condition. 

• Many surplus items labeled "brand new/unissued" may not be shipped with original packaging. This does not mean the item has been used or that it is not genuine U.S. military issue. This may happen because the military often buys items in bulk and 100 of the same item may have been sealed in a single package. 

• Genuine U.S. military surplus items may have slight variations by contract (each order the military made); these variations are not considered deficiencies. 

• Be advised that it may be against the law to export certain military items outside the United States. Therefore all items will be offered to U.S. addresses only.

• Be advised that the U.S. Government also regulates which countries we are allowed to ship military items to. That is why our listings are only offered to the continental US.
  

We  Use Stock Photos

• Due to the large volume of inventory we have on hand we use stock photos on our listings that are representative of the quality of the item you will receive. 

• We are unable to take photos of each individual item we sell; instead, we take photos of one item from each quality grade and feature those on the listing.

Storage of Surplus Items

• Our military surplus items may have been sitting for extended periods in government warehouses collecting dust and dirt.

• We do not consider dirt or anything that can be easily washed out of the item as a negative impact to quality.

• Generally, we do not launder our military surplus items prior to shipping.

• All items are inspected and graded for condition and we check for holes, rips and/or missing parts.  Our in-house seamstress makes professional repairs as necessary prior to shipping.

  
  

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Government Export Restriction Notice:

Items listed in our Ebay auctions may be subject to export regulations by the U.S. Department of Commerce Export Administration Regulations (EAR).  By purchasing any item(s) from USA Military Store, Inc. the customer certifies that they are a U.S. Citizen or Lawful Permanent Resident permitted to possess these commodities.  The customer also certifies and agrees not to export these Commodities and/or use, give, transfer, or convey by other means these commodities in any manner inconsistent with U.S. law.

* Additional return policy details: Refund amounts are automatically adjusted for any shipping charges or other necessary charge, depending on the reason for return and being returned in the same form in which it was shipped out

As to shipping: Please use physical address, not P.O. Box as some shipments are FedEx or other carriers. We may ship by another carrier if it is equal or better service at a better price.

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We only purchase Government Surplus; therefore, all items are Government Surplus, not overruns or second market items. It could be AF, Army, Marines, Coast Guard, National Guard. We also list articles like these as used, since they are surplus. Sometimes items will be listed as USED, even though they may be completely new and unissued. Some items which we have received appear to be off the shelve items and not government issue or perhaps articles/items used by military personnel but still considered government surplus as purchased from the government. In those cases we will try to advise accordingly, but all items are government surplus.

Some of our military surplus has been issued to soldiers and is used, other pieces are new and unissued. Our listing will describe the item's condition. 

• When it comes to condition, please know that each piece will not be exactly the same condition as one another. We inspect every piece and try our best to give honest and accurate description of our merchandise
• There may be variances in how specific military items appear due to year of manufacturer, who was the manufacturer, specific run of the items, etc.  For example: one pouch may have black snaps while another may have foliage green snaps or the shade of OD Green may vary in two pouches (other color variances in same color may be from different actual run and material bolt).  This is not considered to be a deficiency.  It's just how they're made.
• New items: For new or unissued military items, some items come to us individually packaged and sometimes in bulk.   New items purchased by the government in bulk may not be individually packaged.  We do individually inspect to ensure they are in new condition. 
• NOS: Some new items may also be considered “NOS” which is New Old Stock, meaning that they are in new condition and never issued to a soldier, but that they may not have been manufactured recently.
• Military items may have been in government storage for an extended period of time.  Therefore, some pieces may have dust or dirt. We don't consider this to negatively impact its condition.  If you have any questions on how to wash a specific item, we'll do our best to answer your questions.
• Generally, we do not launder our military surplus items before sale.
• Military items generally do not come with user instructions.  However, there are many instructional videos and information found online, plus we're here to help too!

We do our best to describe the condition of each item, however, from time to time, a buyer's expectations will not always be the same as our grading criteria. In addition, our used items will not always have the exact same condition even within the same grade. This is because not every item has the same "deficiency". An example would be a trigger finger mitten appearing to be brand new (or they may actually be brand new)  except for staining.This staining causes the mittens to be downgraded from brand new to either like new or very good to excellent condition depending upon the extent of the staining. In this example the "intended use" of the trigger finger mittens is not affected by the staining which is to keep your hands nice and warm. In addition, some items may need laundering but all of the items we sell will be serviceable and any deficiencies noted in the listing will not affect the "intended use" of the item.

ITEMS WITH THE TITLE “USED” ARE IN A USED CONDITION AND MAY CONTAIN THE FOLLOWING: DIRT AND SOIL STAIN, TAPE PRESENT (used to silence moving parts or to keep access straps out of the way), in need of laundering AND/OR UNIT, PERSONNEL OR DEMILITARIZATION MARKINGS (DRMO).  AREAS OF ABRASION, SMALL HOLES, OR OTHER SIGNS OF USE.  MINIMAL REPAIRS MAY BE NECESSARY TO MAKE THE ITEM FULLY FUNCTIONAL.


ITEMS WITH TITLE "EXCELLENT TO LIKE NEW CONDITION” ARE IN GREAT CONDITION HOWEVER DUE TO THE PROCESS OF STORAGE, TRANSPORTATION AND MINIMAL USE BY THE MILITARY THERE MAY BE THE FOLLOWING CONDITIONS PRESENT ON THE ITEM:  DIRT AND SOIL STAINS WHICH CAN MOSTLY BE REMOVED WITH A GOOD WASHING. UNIT, PERSONNEL OR DRMO.  TAPE PRESENT (used to silence moving parts or to keep access straps out of the way) or TAPE RESIDUE WHEN TAPE REMOVED. MINIMAL SIGNS OF WEAR TO INCLUDE BUT NOT LIMITED TO AREAS OF ABRASION AND OTHER SIGNS OF WEAR.  THE ITEMS ARE FULLY FUNCTIONAL FOR THE INTENDED PURPOSE THEY WERE DESIGNED FOR.  WE MAKE METICULOUS INSPECTIONS TO ENSURE THE ITEMS SOLD IN THIS CONDITION ARE IN GREAT CONDITION; HOWEVER THERE MIGHT BE AREAS THAT ARE OVERLOOKED AND ARE CONSIDERED NORMAL WEAR FOR MILITARY SURPLUS ITEMS.  


ITEMS LISTED AS "NEW" MIGHT HAVE UNIT MARKINGS AND OR TAPE PRESENT ON THEM BUT WERE NEVER USED AND ARE SOLD IN NEW CONDITION.  NEW ITEMS ALSO HAVE THE POSSIBILITY OF WEAR SIGNS AS PER ABOVE THE STORAGE AND TRANSPORTATION PROCESSES THEY GO THROUGH WITH THE MILITARY CAN LEAVE THEM WITH APPARENT SIGNS OF USE.  ADDITIONALLY NEW ITEMS MAY HAVE DIRT AND STAINING PRESENT DUE TO THE STORAGE/TRANSPORTATION CONDITIONS NOTED ABOVE. UNIT, PERSONNEL OR DEMILITARIZATION MARKINGS AS REQUIRED BY DOD ON CERTAIN ITEMS.


GOOD:  This condition varies widely depending upon the specific item and is generally your best bargain for the price. Generally speaking “GOOD” means the item will be faded and will show more signs of previous use and needing laundered, and, in some cases, need minor repair. For example: Alice packs, LBT’s, duffle bags, laundry bags and wet weather bags may have small holes, small tears, loose stitching or defective or missing snaps. However, these items are still serviceable and will not affect the intended use of the item. In most cases our GOOD condition simply means a lesser grade of VERY GOOD and may have been repaired or show signs of fading or minor defects but, again, will NOT affect the intended use of the item. Another example would be our Goretex jackets, rain gear and M-65 field jackets and other similar textiles, whereby although they will not have any holes, rips or tears, they may have been repaired and the majority will have fading. We do test all zippers (ZIPPERS ARE CONSIDERED PART OF THE FUNCTIONAL CONDITION OF A GARMENT AND ARE TESTED AND IN GOOD WORKING ORDER, UNLESS NOTED IN A SPECIFIC DESCRIPTION), however, all snaps and other closures (Except Zippers) may or may not work but will not affect the intended use of the item. May or may not have soldier’s name on the label or item. May or may not have “DRMO” stamp on the label or item. Please Note: This Government stamp does not mean the merchandise is defective. This stamp is used strictly to keep track of Government inventory.  Unfortunately, we cannot guarantee that the item you order will or will not have a soldier’s name or DRMO stamp on the label or item unless otherwise stated in the specific auction.


FAIR OR ACCEPTABLE:  This condition is the least desirable condition and can vary widely depending upon the specific item.  Generally speaking, “FAIR” means the item is serviceable, but in need of laundering, repair or general TLC. Definite previous use or damage in storage, whether staining, soiling or holes in any or all combination of above circumstances, but considered repairable and serviceable. May or may not have soldier’s name on the label or item. May or may not have “DRMO” stamp on the label or item. Please Note: This Government stamp does not mean the merchandise is defective. This stamp is used strictly to keep track of Government inventory.  Unfortunately, we cannot guarantee that the item you order will or will not have a soldier’s name or DRMO stamp on the label or item unless otherwise stated in the specific auction.

NOTE: NO MATTER WHAT CONDITION IS STATED ON THE ITEM THESE ARE MILITARY SURPLUS ITEMS! EXPECT TO FIND SMALL IMPERFECTIONS.  MOST NEW ITEMS ARE THROWN IN A BOX WITH OTHER ITEMS, NEW DOES NOT MEAN THE ITEM WILL ALWAYS COME IN ITS ORIGINAL BOX, BAG OR OTHER CONTAINER AS THE MILITARY USUALLY DOES NOT SAVE THESE.  WE TAKE PRIDE IN DESCRIBING THE ITEMS TO THE BEST OF OUR ABILITY AND KNOWLEDGE.  WE ARE ALWAYS FAIR WITH CUSTOMERS WHO ARE NOT SATISFIED AS APPARENT IN OUR FEEDBACK.  AGAIN PLEASE BE AWARE THIS IS GENUINE MILITARY SURPLUS.

THANK YOU FOR YOUR TIME AND PLEASE GET IN TOUCH WITH US IF YOU HAVE ANY QUESTIONS OR INQUIRES INTO ITEMS YOU'RE LOOKING FOR THAT ARE NOT IN OUR EBAY STORE AS WE ARE ALWAYS ADDING NEW ITEMS AND HAVE SOME NOT YET LISTED THAT ARE IN OUR INVENTORY.