Condition Guide

We carefully allocate all our products into 1 of 5 condition categories. If a product has a specific flaw it will be outlined in the condition description and displayed in the photographs.

1. New: the item is in brand new condition, unworn and flawless
2. Excellent Used Condition: the item is hardly worn and has been very well maintained, although it may have slight defects from wear
3. Good Used Condition: the has been worn but is well maintained and may show minor signs of wear
4. Fair Used Condition: the item has been frequently worn and may have numerous flaws
5. Poor Used Condition: the item has been frequently worn and shows significant flaws/defects

60 Day Returns

We offer a no quibble return + refund policy if your products condition doesn't live up to expectation.

Quality Control

The Fabric

Designer items are high quality fabrics both on the outside and within any linings and labels. Fake items might feel more coarse and less comfortable. If an item is leather it should have a more irregular texture and a slight leather scent. A fake leather item may look more uniform and smell chemically. We will also check the material composition of items within the care labels to ensure only high quality materials are used within specific products.

The Stitching

Genuine designer fashion will have straight & even stitching around pockets and seams. We will pay close attention to labels that have been sewn onto the product. Genuine items will have matching cotton rather than a different colour and you generally shouldn't be able to see obvious stitching at the back of the label when its onto a garment.

Fastening

All zips should move freely and feel heavy. The bottom of the zip should also meet the zip itself neatly. Most brands will also use a branded zip such as YKK. Buttons should be attached securely and may feature details that fakes would lack like logos or branding.

Logos

All logos should look symmetrical and will probably be embroidered. They should feel thick and heavy and probably won’t have any overlay or backing underneath where they are sewn into the garment.

Fit and Sizing

We look at our products sizing carefully. Often with fake clothing the sizing is out and doesn't match the label size or hasn't an irregular fit.

Care Labels

We look carefully at product care labels to ensure they are supplied with full details and are of a high quality. We also look at the country of origin on the product labels to ensure with all reasonable endeavours that the manufacture of the garment is correct. We will also look for and investigate RN & CA numbers which can be identified back to an individual business, producer, distributor or retailer to ensure these are correctly given.