Welcome to shumilink

We are a physical store located in Taiwan, specializing in authentic Japanese anime figures, trading cards, and plush toys.

All items are directly sourced from Japan. The shop owner travels to Japan every month to carefully select products, ensuring that each item has collectible value and excellent quality.

Our goal is to provide collectors and anime fans with a reliable and enjoyable shopping experience.

If there are specific items you are looking for but cannot find in our eBay listings, please feel free to send us a message with the item name or a photo.

We will do our best to help locate the item and offer you the most suitable price.

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Product Authenticity & Condition

Authenticity

All items sold in our store are 100% authentic Japanese licensed products.
We do NOT sell bootlegs, replicas, or counterfeit items.

ITEM CONDITION

Each item will be clearly labeled as one of the following:

• Brand New

• Pre-owned

• Opened Box

• Used with Care

Please note that some pre-owned items or outer boxes may show minor wear or aging.
We kindly ask buyers to carefully review the product photos before purchasing.

All items are inspected before listing to ensure accurate descriptions and reliable quality.

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Customs Duties & Import Fees

The item price and shipping cost do not include import duties, taxes, or other customs charges.

These charges are the Buyer 's responsibility.

Based on our experience, we usually declare a reasonable value to help reduce possible import fees.
If you would like us to declare a specific value, please contact us after placing your order.

Please note that declaring a value that is too low may cause customs inspection or delays.

We recommend checking your country's customs regulations before purchasing.

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Shipping Information

All items are shipped from Taiwan using reliable international carriers such as:

• Chunghwa Post

• DHL

• FedEx

• UPS

For high-value products, we exclusively use DHL, FedEx, or UPS to ensure maximum safety, faster delivery, and full tracking visibility. These premium carriers are highly reliable and significantly reduce the risk of delays or damage during transit.

Tracking numbers will be provided for all shipments.

Estimated Delivery Time

• DHL / FedEx / UPS: 3-7 business days (fast and secure delivery)
• Chunghwa Post: 7-21 business days, depending on the destination and customs clearance

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Packaging

All items are carefully packed to ensure safe delivery.

We use bubble wrap, protective materials, and sturdy boxes to prevent damage during transit.

Packaging details:

• Trading Cards:Shipped in protective sleeves and top loaders to prevent bending.

• Figures / Models:Packed with protective padding to protect delicate parts and maintain collectible condition.

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Additional Notes

• Product colors may appear slightly different due to lighting, photography, or monitor settings.

• Combined shipping is available if you purchase multiple items. Please contact us before checkout.

• If you have any questions, feel free to contact us before purchasing. We are happy to assist you.

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Customer Support & Feedback

Your satisfaction is our top priority.

If you are satisfied with your purchase, we would greatly appreciate your positive feedback (5 Stars).

If there are any issues with your order, please contact us first before leaving negative feedback.
We will do our best to resolve the problem as quickly as possible.

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Return & After-Sales Policy

We care about your shopping experience.

If the package is damaged during shipping, please contact us within 24 hours after receiving the item.
We will assist you with the return, replacement, or refund process.

If you wish to request a refund, please contact us within 30 days of receiving the item.

Return conditions:

• The item must be unused and in its original condition

• Original packaging must be included

• Any free gifts or bonus items must also be returned

Incomplete returns or damaged packaging may affect the refund approval.

Please ensure the return package is securely packed, and use waterproof protection if necessary.

Thank you for your understanding and support.