International shipping to island territories is not available.

If the customer does not select the correct shipping options, the order will be canceled.

IMPORTANT: If you need an invoice in the name of a company or individual, you must send us all your tax details, including CIF or DNI. Otherwise, it will be invoiced as a ticket or simplified invoice, and changes cannot be made afterward.

The buyer is responsible for paying any duties, customs fees, taxes, and charges incurred in the destination country.

The shipping of batteries must be handled by the buyer. If you have any questions, please contact us through eBay messaging.

To make this return you must know that:
1. The product must be in perfect condition and in its original packaging.
2. The product cannot have been mounted on the vehicle.
3. The product must not have been tampered with and keep its guarantee seals.
4. You may not use the refill packaging as a postal package; Do not paste the shipping order directly on the replacement carton because our company may not accept the product.
5. Depending on the condition of the returned part incomplete, damaged, poor packaging, the refund may be refused.
6. Logically, if the product was not the one requested or has a defect, this guarantee includes it.

Once we receive the merchandise in our warehouses and verify that all the above conditions are met, desguaceelchoque will accept the return of the product and proceed to refund the amount according to the method of payment made, and where appropriate, to the shipment of the new product.