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IMPORTANT INFORMATION

1. Shipping Options

• Multiple shipping options are available at checkout; select the one that best meets your needs & makes you happy.
• The default option may not be the fastest or least expensive for your location.
• USPS Ground Advantage is slower; choose Priority or another expedited option if you need your item sooner.
• eBay’s delivery date is an estimate, not a guarantee. Actual delivery time depends on the carrier and other factors.
• Packages leave our facility quickly; once shipped, speed and routing are controlled by the carrier.
• If you click the “i” icon near eBay’s delivery estimate, you will see:
  “Delivery time is estimated using our proprietary method which is based on the buyer’s proximity to the item location, the shipping service selected, the seller’s shipping history, and other factors. Delivery times may vary, especially during peak periods.”
• We may change the shipping carrier if it will get your order to you faster. (FedEx picks up earlier than UPS; some FedEx and UPS services deliver on weekends.)

2. Shipping Address

• Ensure your address is correct and complete before paying.
• Hawaii, Alaska, and Puerto Rico: Some items are not set up for your location. Please inquire if you are interested in an item not currently listed for your area. If available, choose USPS Priority Mail, USPS Ground Advantage, or another air service.

3. Item Description

• If using the eBay app, click to expand and read the full item description before purchase.
• Confirm you are purchasing the correct part or item for your needs.
• Buyers are responsible for confirming compatibility with their vehicle or application before purchasing.

4. Before You Buy

• Ask any questions before purchasing.
• Purchase only if you are satisfied with the price, shipping cost, and product as shown.

5. Receiving Your Order

• Open and inspect your package immediately upon delivery. Report any shipping damage right away.
• Provide clear photos of the damaged item and packaging to expedite communication. AI-altered photos are not accepted for claims.
• Damage occurring after delivery (e.g., during installation, dropping, or opening the package) is not considered shipping damage.

6. Returns & Replacements

• If you receive the wrong item, wrong color, or a broken item and want a replacement, message us before requesting a return. This is the fastest way to get a replacement.

7. International Buyers

• International customers are responsible for any duties or taxes charged by their country.
• First Class International is the slowest option; choose Priority Mail if faster delivery is required.
• Buyers who use freight forwarders assume responsibility once the package receives a carrier delivery scan at the forwarding address provided with the order.
• The freight forwarder should inspect the item upon receipt. Any shipping damage must be reported within 2 days of delivery to the forwarding address.
• We cannot be responsible for damage or loss that occurs after the package has received a carrier delivery scan at the forwarding address.

8. Contacting Us

• Use eBay’s messaging system for all communication. We check messages multiple times on weekdays and at least once on weekends.
• If a reply is delayed, we may be confirming details before responding.

9. Shipment Problems

• Track your package using the tracking number provided.
• If tracking does not resolve your concern, send us a message through eBay.

10. Feedback

• If there is an issue with your order, please contact us through eBay messages before leaving feedback so we can resolve it.